FAQ

Questions, answered straight.

What the agent does and never does, how a reply reaches your booking link and what it costs. Anything else: hello@foundtofind.com.

No question matches that. Write to hello@foundtofind.com and we'll answer it.

The agent

How is FOUND different from an automation tool?

An automation tool sends what you give it, to the list you give it. FOUND decides who is worth writing to this week: it watches for buying signals, keeps only the people who fit your buyer, finds their work emails and writes each message from the reason that person was found. Then it paces the sending from your own accounts and handles the replies.

What does the agent do each day?

Each agent runs its signals in turn, so each one is checked about once a day and more often when an agent has fewer than three. It checks everyone a signal surfaces against your buyer. The people who pass become leads, each with the reason they're there. Inside your sending window it works through the sequence: invitations, messages, profile visits and emails, spaced apart. A reply stops the sequence for that person and lands in your inbox, with a drafted answer if you have AI draft replies on.

What counts as a buying signal?

Seven families, up to 15 signals per agent:

  • people engaging with posts on your topics
  • people engaging with the voices your market follows
  • people engaging with competitors' pages
  • people aware of your own brand
  • people like your best customers
  • buying events: new funding, job changes and hiring
  • companies using a tool you pick
Do I need my own lists?

No. Signals find people for you and Ask finds companies and contacts from one sentence. If you do have a list, import LinkedIn profile addresses or a CSV into Contacts and add it to a campaign. The agent still reads each person and only contacts the ones who fit your buyer.

Is it only LinkedIn?

No. A sequence mixes LinkedIn and email and replies from both land in one inbox. Email goes out from your own mailbox: Gmail, Outlook or any IMAP mailbox, warmed up and paced like your LinkedIn account.

Who is FOUND for?

Anyone who sells to other businesses: founders doing their own outbound and sales teams that give every rep a seat. It's built for business-to-business outreach only. Running a team? Add teammates in Settings for $59 a month each: every teammate signs in with their own account and gets their own LinkedIn, mailbox, two agents and inbox, on your one bill. Your company brief, your links and files and your block list are shared and each teammate sets their own meeting link. Two teammates never contact the same person or anyone at the same company, at once.

What is Ask and what does it cost?

One sentence in, companies and contacts out. Describe who you want and FOUND finds the companies and the right person at each, with their email if you want it, checking every company against what you sell. It costs 1 credit per company plus 1 per contact and 1 more per email if you ask for emails. The most it can cost is shown before it runs and whatever it didn't use goes back. Up to 5 Asks a day and 50 companies per Ask.

Can I approve everything before it sends?

Yes. Review mode holds every invitation, message and email until you approve it and you can edit any of them first. Autopilot sends what's queued without asking each time and still shows you the whole next window so you can edit or skip any of it. To turn review off from the Campaign tab, its check of everyday replies has to pass first.

What results should I expect?

We don't publish reply or meeting rates: they depend on your buyer, your offer and your market, so an average would say little about yours. What you can judge before paying is better: before you pay you see real companies in your market that just raised money and after you start, the people and the first message the agent would send them. From day three it sends up to 35 invitations a week, rising as the account earns it.

Booking calls

Can FOUND book meetings for me?

It gets the interested person to your booking link: through a drafted reply you send or, where you switch it on, the agent's own reply. The prospect picks the slot on your own booking tool. Pick Book demos as your goal, in Setup or on the Campaign tab and add your meeting link in Settings, under Links and files; every message then steers toward a short call. How a reply becomes a call is in turning LinkedIn replies into booked calls.

What happens when someone replies?

Their sequence stops at once and anything queued to them is cancelled. The reply lands in your inbox, LinkedIn and email together and with AI draft replies on (one switch in Settings) an answer written from your company details and your campaign's reply rules waits with it. Use it, edit it or write your own; nothing is sent until you press Send. Replying yourself makes the thread yours and the agent never writes on it again.

When does the agent answer by itself?

Only where you switch it on: one conversation in the Inbox or every new conversation on your LinkedIn account in Settings. It's off by default. It replies in your name at a human pace, by your campaign's reply rules, offers your meeting link once they show interest and hands the conversation back to you when they ask something only you can answer. Every answer shows when it will go out and you can stop it until then.

Does FOUND read my calendar?

No. FOUND never reads or writes your calendar. It offers your booking link and the prospect picks a free slot on your own booking page. The agent never proposes or accepts a specific time itself.

LinkedIn safety

Is my LinkedIn account safe?

Safety is what the pacing is built around. Your account gets its own residential IP in the country you choose. Actions are spread through a daily window at irregular gaps, the limits are enforced in code and if LinkedIn pushes back the agent steps down and waits.

Nobody can promise LinkedIn will never act on an account and we don't.

Does FOUND store my LinkedIn password?

No. You sign in on FOUND's own page. Your password passes through our server once, straight to our LinkedIn connection provider and is never stored or logged. After that we hold only a reference to the connected account. Mailbox app passwords are handled the same way.

Why don't messages go out on day one?

LinkedIn watches a newly connected account closely, so for its first 48 hours the agent only finds people and sends nothing. You get leads today and messages from day three and the account starts the way a careful person would.

How much does it send?

A new LinkedIn account starts at 35 invitations a week and steps up to 70, 100, 140 and then 175, each step only after two weeks with no failed sends and never more than 25 in a day: on the Monday to Friday window every account starts with, that is 125 a week at most. Up to 100 messages and 100 profile visits a week. A mailbox warms from 5 emails a day on its first day of sending, 5 more each day to 30, then 40 and 60. Everything goes out inside the window you set, at least 90 seconds apart on LinkedIn. The whole ladder and why each rule is there, is in our guide to LinkedIn invitation limits.

Pricing and billing

What does it cost?

$69 a month. That covers two agents, one LinkedIn account and one mailbox, up to 25 invitations a day at full warm-up, the inbox with drafted replies, the agent that answers (off by default), Ask and 100 credits a month. Add a teammate for $59 a month (their own login, LinkedIn account, mailbox and two agents) or another agent for $39 a month. Prices are in US dollars, plus tax where it applies. Everything the plan includes is on the pricing page.

What do credits pay for?

Data we buy per lookup. Finding a verified work email costs 1 credit and only when one is found. Ask costs 1 credit per company plus 1 per contact and 1 more per email if you ask for emails. Your plan adds 100 credits each month you're subscribed and credit packs of 100, 500 or 2,000 are coming soon.

How do I cancel?

In the app, open Settings, then Plan: press Cancel the plan, then Yes, cancel. Nothing more is charged and your agents keep running to the end of the month you've paid for; then they stop. The details are in our terms.

Who handles the payment?

Our payment provider runs checkout, handles sales tax and sends your invoice. We never see your card details.

Claude, ChatGPT and MCP

Can I use FOUND from Claude or ChatGPT?

Yes and from Cursor, Claude Code or any other MCP client. Add FOUND's address, https://app.foundtofind.com/mcp, to your assistant, sign in on FOUND's page and click Allow. Then ask for this week's warm leads, research an account, draft an opener or check your numbers. It's included in your $69 a month.

The steps for each: Claude, ChatGPT, Cursor and other clients. They're also in FOUND, under Settings, then Connect.

Which Claude and ChatGPT plans work?

Claude: any plan, on claude.ai, the desktop app or your phone; the Free plan allows one custom connector. On Team and Enterprise, an Owner adds FOUND for the organisation first. ChatGPT: the Plus, Pro, Business, Enterprise and Edu plans, on chatgpt.com, in developer mode; on Business, Enterprise and Edu an admin allows developer mode first.

Can Claude or ChatGPT send messages for me?

No. None of FOUND's tools sends anything or switches a campaign on. Campaigns an assistant creates start paused and it can change a campaign's messages or sources only while it's paused. A campaign that sends a file on a step has its messages changed in the FOUND app. Once you switch a campaign on in FOUND, it goes out through the same planner, pacing, limits, block list and opt-outs as everything else.

Does the connector cost extra?

No: it's part of FOUND's $69 a month. Reading your leads and numbers, researching accounts, drafting and setting up paused campaigns is included. Finding new companies and contacts and finding a lead's work email, spend credits and the assistant shows you the price before it runs. See every tool and what it costs.

Does the assistant see my LinkedIn password?

No. Your LinkedIn password passes through our server once, straight to our LinkedIn connection provider and is never stored or logged. You connect an assistant by signing in on FOUND's own page and clicking Allow and FOUND's tools hold no password to give it.

How do I disconnect an assistant?

In FOUND, open Settings, then Connect and click Disconnect next to it under Connected assistants. It stops working at once and you can connect it again any time.

Data and privacy

Who sees my data?

We never sell personal data or use it for ads. It's seen only by the providers that run parts of the service: hosting, the LinkedIn and mailbox connection, email finding, the AI models that score and write, our own notification emails and payments. Our privacy policy lists each kind of provider and what it sees. For the current list of the companies themselves, write to hello@foundtofind.com.

Do you train AI models on my data?

No. We don't train AI models on your data. The models that read your site, score people and write messages are used through their providers' services and our privacy policy says what they are sent.

How do I stop someone being contacted?

Anyone who replies stop, unsubscribe or not interested is stopped at once and anything queued to them is cancelled. To keep a whole company out, add it or its domain to your block list in Contacts. If someone using FOUND contacted you, the opt-out page is for you.

Can I have my data deleted?

Yes. Email hello@foundtofind.com from your account's address and we delete your account's data. Our privacy policy sets out what we keep and for how long.

Still wondering about something? Write to hello@foundtofind.com.

Somebody is asking for what you sell this week.

FOUND spots them from what they do on LinkedIn, writes to them from your own LinkedIn and inbox and hands the interested ones your booking link.

  • See your first real leads before you pay
  • $69/mo
  • Cancel any time
  • $69/mo
  • Leads before you pay
  • Cancel any time

or get a demo