On this page 5 sections
The short version
- No analytics, no ad pixels and no visitor tracking, on this website or in the app.
- Only strictly necessary things are stored: our website security check, your sign-in in the app, the website you type here, carried into the app's Setup for that tab only, and a few small notes the app keeps in your browser so it works, listed below.
- Google runs sign-in and serves our typefaces. What it sees is in the list below.
- Nothing here needs your consent, so there is no cookie banner to click through.
The full list
| What | Where | Why | How long |
|---|---|---|---|
| Security cookiesSet by our website security provider · strictly necessary | This website and the app | Tell people from bots and block abuse. Set only when the security checks need them. | Up to 30 minutes, or for as long as a passed security check stays valid |
Your sign-infound_token · set by FOUND · strictly necessary | The app, in your browser's local storage (not a cookie) | Keeps you signed in | 30 days, or until you sign out |
The website you typedfound_prefill_website · set by FOUND · strictly necessary | The app, in your browser's session storage (not a cookie) | Carries the website you typed on this site through Google sign-in into Setup, so you don't type it twice. Only ever a suggestion in Setup's first field: nothing is read until you press Read it | Until you close the tab, or sooner, once Setup has your website |
The agent you last openedfound_agent · set by FOUND · strictly necessary | The app, in your browser's local storage (not a cookie) | Opens the app on the agent you were last working on | Until you clear your browser's storage |
Your name, given oncefound_named:<id> · set by FOUND · strictly necessary | The app, in your browser's local storage (not a cookie) | Remembers that you have already given your name, so the app doesn't ask again | Until you clear your browser's storage |
An assistant's sign-in requestfound_oauth_req · set by FOUND · strictly necessary | The app, in your browser's session storage (not a cookie) | Keeps an assistant's request to connect while you sign in, so you can allow or cancel it afterwards | Until you close the tab, or sooner, once you allow or cancel |
The email code stepfound_email_code · set by FOUND · strictly necessary | The app, in your browser's session storage (not a cookie) | Keeps the address you typed and where the code was sent across a reload, never the code itself | 10 minutes, or until you close the tab |
An add-on checkout in progressfound.addon.buying · set by FOUND · strictly necessary | The app, in your browser's session storage (not a cookie) | Remembers which add-on you were buying while checkout is open | Until you close the tab |
| Sign in with GoogleSet by Google · strictly necessary to sign in | The app's sign-in page | Google's sign-in script runs there and may set Google's own cookies, under Google's privacy policy | Set by Google |
| Google FontsServed by Google · sets no cookies | This website and the app | Delivers our typefaces. Google receives your IP address and browser details to send them. | No cookies |
Your cookie choicefound-consent · FOUND · not in use | This website, in local storage | Would remember your answer if we ever asked for consent. We don't ask, so it is never set. | Not set |
What we don't use
| Kind | On FOUND |
|---|---|
| Analytics | None |
| Advertising or retargeting pixels | None |
| Visitor identification or session recording | None |
| Social media buttons or embeds | None |
| Chat widgets | None |
| Third-party video playersOur product videos play from our own server | None |
In emails sent with FOUND
Emails our customers send through FOUND can carry a one-pixel image that tells the sender the email was opened, but only if the sender switched on open tracking for that mailbox. It is off by default. Many email apps block images like this, and you can turn off image loading in yours.
If one of our customers contacted you, the opt-out page explains how to stop it for every FOUND customer.
Your choices
Because nothing optional runs, there is nothing to accept or reject, and we show no banner. , in the footer of every page, shows this list any time.
You can clear or block cookies and local storage in your browser's settings. Blocking the app's local storage signs you out of the app; blocking the security cookies may mean you are asked to prove you're not a bot.
If this ever changes: before we add any tool that needs your consent, this page changes first. A banner then asks you, with Reject and Accept given equal weight, and nothing loads until you accept.
Changes and contact
The date at the top changes whenever this page does. Questions: hello@foundtofind.com. How we handle personal data more broadly is in our privacy policy.
Also read